BAS WALLET

Product and Talent Experience Design

I'm a global citizen, INFP and HSP. I help:

  • Management understand employees,
  • Product leaders think beyond data,
  • BX/CX/UX designers improve products,
  • Product teams become design-centred.

I use established and self-developed design techniques in combination with behavioural and social psychology. But most importantly, I simply try to listen to what employees or users really have to say.

I’m intrigued by understanding people, and how they experience, behave and form habits. I’m motivated to make people’s lives more pleasant, whether it is by creating the most user-friendly digital product or by facilitating an optimal off-line or employee experience. 

Case Studies

Design Sprints

Facilitate better design thinking comprehension and practices.

Achievement

Democratised design process resulted in better customer and team engagement. Diversity led to better ideas and decisions.
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Employee Centred Design

Increase employee engagement to support Agile transformation.

Achievement

Behavioural change through workshops and awareness campaign, and adjusted recruitment processes.
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Enterprise Analytics Tool

Redesign CERN's financial and HR reporting tools.

Achievement

2 applications merged into one, quicker access to mission critical data and culture change in development teams though user centred design.
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